For over 40 years, we´ve been providing peace of mind at home through our comprehensive home assistance, claims management & Easy Living services. Our Home and Easy Living services are actively present in more than 21 countries, serving more than 200 business partners around the world and handling more than 2 million cases and 6 million calls per year. We are unique because of our deep knowledge of the industry, extensive data availability and wide expertise in customer care and our wide network of providers who can deliver quick high-quality services. Our digital capabilities are significantly enhancing the way we engage with our customers.
守护
幸福的港湾
乐享便捷生活
40多年来，我们通过全面的家居救援、理赔管理和乐享生活服务，确保人们安心无忧的家居生活。我们的“家居与乐享生活”服务（Home and Easy Living）遍布全球超过21个国家和地区，服务于200多个业务合作伙伴，每年受理超过200万个案件和600万通电话。我们的独特之处在于我们对行业的深刻了解、全面的数据可用性、顾客关爱领域的丰富专业知识以及广泛的服务提供商网络，可以快速提供优质的服务。我们的数字化能力大大增强了与顾客之间的沟通互动。
We provide a wide range of services to protect and facilitate the daily lives of customers and their families, specifically when facing challenging situations which affect health, finance, or possessions. We offer peace of mind, and believe that it’s the combination of digital solutions with services and the human touch offered at key moments of customers’ lives that truly build exceptional experiences.
特别是当顾客面临影响健康、财务或财产的艰难时刻，我们提供广泛周到的服务，以保障和方便他们及其家人的日常生活；我们致力于实现安心无忧的体验，坚信在顾客生命中的关键时刻，唯有将数字化解决方案、周到服务和人性化关爱结合在一起，才能真正构建非凡的体验。
家居意外，我们都在
我们提供全方位的家居服务，致力于保护人身、房舍和财物安全。我们的服务旨在疏解意外事件造成的压力，成为家居和日常生活中真正的守护天使。
携手打造美好生活
我们提供最全面的家居产品和服务，借助专业的热线服务、数字化解决方案和优质家居生活服务，创造非凡的顾客体验。直观易用的产品和端到端的服务带来数字化、高度个性化、嵌入式的解决方案，让我们的合作伙伴及其客户安心无忧。