We’ve been working with the travel industry for decades. Our reputation for excellence, and our continuous drive to adapt and innovate means that we’re uniquely equipped to accompany you and your customers with their ever-changing travel needs.
让旅行
更加简单、安全
我们的独特优势
数十年来，我们一直与旅游业密切合作。我们声誉卓著、与时俱进、推陈出新，这让我们独树一帜、与您和您的顾客一路同行，从而满足了日新月异的旅行需求。
Customer first: we use customer feedback and the latest market data to shape our product development. Customers’ needs are the first and last thing we think about when curating our products.
Expert Worldwide Presence: whether customers need every day customer service or extraordinary emergency help, our multi award-winning teams are here 24/7. Our footprint in over 75 countries.
High-tech, human touch: we’re relentless innovators at our core and back our products with world-class capabilities that are revolutionizing the industry. From intuitive apps to sophisticated analytics, we proudly pioneer tools that securely optimize the way you do business.
Expert Worldwide Presence: whether customers need every day customer service or extraordinary emergency help, our multi award-winning teams are here 24/7. Our footprint in over 75 countries.
High-tech, human touch: we’re relentless innovators at our core and back our products with world-class capabilities that are revolutionizing the industry. From intuitive apps to sophisticated analytics, we proudly pioneer tools that securely optimize the way you do business.
顾客至上: 我们重视顾客反馈和最新的市场数据，以此指引我们的产品研发。顾客的需求既是我们策划产品的初衷，亦是终极目标。
全球的专家力量: 无论顾客需要日常服务或是特殊紧急救助，我们屡获殊荣的团队保持全天候待命。我们的足迹遍及75个国家和地区。
高科技与人性化关爱的融合: 我们的核心在于不懈的创新，我们的产品拥有世界一流的能力，推动着行业的变革。我们引以为豪的是，从直观的应用程序到复杂的分析，率先引入创新的工具，持续优化您的业务模式。
Products you can trust
For all types of travel, we’ve got it covered. Our products have shaped the travel industry and continue to ensure customers continue to travel and attend events with peace of mind, always prepared for the unexpected.
Travel Insurance
Whether travel insurance is required for single trip or annual multi-trip, we cover trip cancellation, lost baggage and flight, rail or hotel cancellation and can even protect against unexpected situations including pandemics. Looking to cover car rental or sports equipment? We’ve got you. Our cover comes with benefits including digital travel assistance, tele-medicine advice, digital claims and a 24/7 hotline. We offer specialist help for medical repatriations, emergencies and hospital assistance. For all eventualities, our robust travel insurance is there to help when it’s needed the most.
Event insurance and Tuition cover
Nous avons été les premiers à proposer une assurance annulation pour la billetterie, notamment pour les compétitions sportives, les concerts et les salles de spectacle.
Sur certains marchés, nous proposons également une assurance frais de scolarité pour une plus grande tranquillité d'esprit.
Sur certains marchés, nous proposons également une assurance frais de scolarité pour une plus grande tranquillité d'esprit.
Partnering with travel industry leaders and innovators
We offer the most comprehensive range of travel and protection services and are going beyond travel insurance, redefining insurance through innovative products that put people and their needs at the core. We pride ourselves in creating products that are smarter, simpler and safer and for our partners, this means trust, security and customer satisfaction. We partner with industry leaders, disrupters and new comers and ensure we put the customer first in any product, service or decision. We support our partners as they grow their business in both revenues and reputation. We believe in enhanced customer experiences and digital tools, but above all we advocate the strength of a human touch and sincere relationships.
◊ Airlines
◊ Cruise lines
◊ Hospitality providers
◊ Online and offline travel agencies
◊ Rail and road travel providers
◊ Rent a car
一个令顾客感动的关爱故事
