For all types of travel, we’ve got it covered. Our products have shaped the travel industry and continue to ensure customers continue to travel and attend events with peace of mind, always prepared for the unexpected.
What makes us unique
Customer first: we use customer feedback and the latest market data to shape our product development. Customers’ needs are the first and last thing we think about when curating our products.
Expert Worldwide Presence: whether customers need every day customer service or extraordinary emergency help, our multi award-winning teams are here 24/7. Our footprint in over 75 countries.
High-tech, human touch: we’re relentless innovators at our core and back our products with world-class capabilities that are revolutionising the industry. From intuitive apps to sophisticated analytics, we proudly pioneer tools that securely optimise the way you do business.
Products you can trust
Whether travel insurance is required for single trip or annual multi-trip, we cover trip cancellation, lost baggage and flight, rail or hotel cancellation and can even protect against unexpected situations including pandemics. Looking to cover car rental or sports equipment? We’ve got you. Our cover comes with benefits including digital travel assistance, tele-medicine advice, digital claims and a 24/7 hotline. We offer specialist help for medical repatriations, emergencies and hospital assistance. For all eventualities, our robust travel insurance is there to help when it’s needed the most.
We were the first to provide ticket insurance including sports, concerts and venues and we also offer registration insurance, so that customers don’t miss out even when they have to miss an event.
Partnering with travel industry leaders and innovators
We offer the most comprehensive range of travel and protection services and are going beyond travel insurance, redefining insurance through innovative products that put people and their needs at the core. We pride ourselves in creating products that are smarter, simpler and safer and for our partners, this means trust, security and customer satisfaction. We partner with industry leaders, disrupters and new comers and ensure we put the customer first in any product, service or decision. We support our partners as they grow their business in both revenues and reputation. We believe in enhanced customer experiences and digital tools, but above all we advocate the strength of a human touch and sincere relationships.