Mobility is more than a buzzword: it is about ensuring that our customers are always able to go where they want to go, when they want to. This is why our products and services provide intuitive and personalized mobility insurance and assistance embedded into our partners’ product offer. This means that customers are protected when on the move, have peace of mind, and a focus on getting the best out of life.
Leading strategic
Mobility Partner
A leader in mobility solutions
Advancement in the mobility sector offer opportunities for diversification and growth. We partner with some of the most established mobility providers as well as some of the newest, allowing our partners the ability to enhance their customer offer with innovative solutions that are designed to keep people moving.
AI-powered Roadside Assistance with a human touch
Discover how Allianz Partners is using AI to transform the roadside assistance experience. Our AI Voice Agent is ready 24/7 in 10 languages – eliminating waiting times, capturing your details, assessing the situation, and dispatching help immediately. And when things get complex or you simply prefer a human, a seamless handover to one of our expert agents is always just a moment away.
The result: improved customer satisfaction, faster response times, and the right support at the right moment – for everyone.
Products you can trust
Assistance
Following decades of extensive and successful experience in providing products and services to some of the biggest and best known OEMs in the UK, we have launched a range of new products in order to partner with other mobility providers, fleet owners, banks and insurers.
Our partners benefit from an expert contact centre and national fleet of market leading technicians, who are highly skilled and able to fix 9 out of 10 cars at the roadside, whilst providing a ‘customer’ comes first service delivery to ensure the right outcome for the customer.
Insurance
We can provide motor third party liability, rider liability, motor own damage, personal accident insurance, tyre insurance and collision damage waiver.
Warranty
Extended warranty and used car warranty can be offered as an extension of a vehicle manufacturer warranty scheme or as used vehicle mechanical cover.
Our range of warranties and end to end delivery platforms, combined with our market expertise, ensure a holistic service for cars, light commercial vehicles and motorbikes. Ancillary products such as alloy wheel and cosmetic repair insurance complement our automotive portfolio.
Complementary solutions
Unexpected vehicle maintenance, wear and tear, concierge call (iCall), smart repair and mobility related travel and health products are just some of our complementary products and services.
Innovations
We’re ahead of the game in offering insurance and assistance solutions for electric vehicles, bikes and e-bikes, micro-mobility vehicles such as e-scooters and e-mopeds and autonomous vehicles. As well as connected vehicles and usage-based insurance rates.
A global team of experts
At Allianz Partners, we are an integral part of the mobility ecosystem and as it evolves and transforms, so do we. Shifts in customer expectations and the rapid advancement of innovations and technologies mean that this is an ecosystem that is always evolving. Our team of global experts works passionately to jointly shape the future of mobility and deliver peace of mind for those on the move. Our customer never stand still and neither do we.
Seamlessly serving the mobility ecosystem
The chances are, we already have experience working closely with businesses similar to yours, and know how to provide mobility solutions adapted to your customers’ lives and ways of moving. For decades, we have worked in the mobility sector, and as it has advanced so have we; evolving our products with new technology, accelerating growth and always focused on improving customer loyalty for our diverse range of partners.
◊ Motor retail
◊ Large fleets
◊ Micromobility Operators
◊ Car sharing
◊ Camping & caravanning sharing
◊ Driver & courier platforms
◊ Mobility suppliers
◊ Autonomous shuttles
◊ Online retailers
Keeping people moving
Our ability to help people in times of need is the most heart-warming part of our job. We share with you some true short stories that show how our limitless our abilities are, and how we will do whatever it takes to keep people moving with a smile on their face.
We love a happy ending video
Trapped on a mountain in Tibet video
Transforming mobility
Discover how we are using the latest technology to actively transform mobility, and how we are collaborating with our partners to reshape the mobility landscape. We believe that there is much growth and opportunity within the mobility ecosystem, and we actively work with our partners to push these boundaries while providing unparalleled customer experiences.
Digital Roadside Assistance video
Our enhanced product offer uses the latest technology to help customers, in real-time when they are faced with a breakdown. Digital innovations, combined with our accessible 24/7 call centre ensure a human touch and the fastest possible resolution enabling customers to get back on the road and continue their day.
Allianz Partners & Lime scooters video
Going beyond insurance, we are a global strategic partner of Lime. Find out how we not only provide their customers with a customised insurance offer, but also have launched with them a campaign aiming to improve road safety for both riders and the public.