Paris/Bogota, 6th July, 2022
Allianz Partners, a world leader in insurance and assistance services, today announced that it has entered the market in Colombia, with the opening of a new office in Bogota and the launch of a partnership with Allianz Colombia.
Starting this month, Allianz Partners will be providing its best-in-class roadside assistance (RSA) services and support to customers of Allianz Colombia as its sole RSA provider. Allianz Partners’ new operations in Colombia will focus on serving the whole country which includes the local regions around Bogota, Medellin, Bucaramanga and Cali. A dedicated call center to support customers will be based in Colombia, and more than 100 employees are set to be hired by 2023.
With offices in over 40 countries and commercial activities in over 75, Allianz Partners is expanding its global footprint in Latin America, where it already has operational branches in Mexico and Brazil.
David Colmenares, CEO Allianz Colombia, said: “Allianz Partners’ coming to Colombia is a sign of our permanent commitment to the satisfaction of each of our clients, who will now have an ally on the road that will provide them with the best assistance through technology and digitalization. It also ratifies the confidence that the Allianz group has in Colombia to continue developing products and services that benefit the entire community."
Elena Edwards, Chief Markets Officer & Member of the Board of Management at Allianz Partners, commented: “We are thrilled to open our doors in Colombia and kick-off our operations of mobility assistance in this dynamic economy. With our strong focus on quality of service, we are looking forward to delivering our innovative and fully digitalized mobility solutions, to get drivers back on the road as quickly and efficiently as possible. Looking ahead, we plan to expand our service offering across our lines of business, including home assistance and international health, so that partners can access the full suite of protection solutions that Allianz Partners has to offer.”
Alexis Obligi, Regional CEO Western Europe, Latam & MEA, added: “Opening a new office in Bogota is a big step for Allianz Partners to cement our presence in the Americas. Colombia is one of the most promising growth countries for us in the region, especially for our roadside assistance business, where the Allianz Group already has a strong presence. We look forward to welcoming many new employees in the coming months as we continue to grow our presence.”