Aer Lingus will offer customers residing in the twelve partnership markets across Europe as well as in the United States multi-risk travel insurance solutions** provided by Allianz Partners, making sure they are protected for all their destinations. Some of the benefits include: protection for trip cancellation, travel delay and interruptions, missed connections, medical benefits abroad and baggage protection. For added convenience, Allianz Partners offers a 24/7 travel assistance hotline for insured customers.
Customers can purchase their travel protection products and services provided by Allianz Partners when they book their flight ticket on the Aer Lingus website, mobile app or via a second chance offer through the function Manage My Booking for existing bookings.
Aer Lingus and Allianz Partners will take the partnership to the next level by leveraging the advanced digital platform services offered by Allianz Partners that will improve customer experience through personalized travel insurance offers extended to Aer Lingus customers across multiple markets.
Commenting on the announcement, Jean-Marc Pailhol, Chief Officer Global Strategic Partnerships and Board Member at Allianz Partners said: “Strength and trust is what we have experienced in our collaboration with Aer Lingus since 2008 and we are very proud to extend this long-term partnership even further. Our joint commitment continues to be the development and offering of travel protection products and solutions which meet the ever-changing needs of customers and provide peace of mind for travelers. At Allianz Partners we are committed to supporting leading carriers worldwide by co-creating solutions for the future of travel.”
Susanne Carberry, Aer Lingus Chief Customer Officer, said: “At Aer Lingus, we strive to deliver a seamless experience to customers at every point in their journey. Through our extended partnership with Allianz Partners, we’re giving our customers ease of access to insurance options tailored to their specific needs. Allianz Partner’s range of insurance options allows Aer Lingus customers to choose the appropriate level of support that will allow them to feel content and confident ahead of their journey.”
*Belgium, Czech Republic, France, Germany, Ireland, Italy, Netherlands, Poland, Portugal, Spain, Switzerland, United Kingdom
**Terms, conditions, and exclusions apply to all plans. Please consult your individual plan for details.