Search

Contact us

  

Please select the contact form that best relates to your query

Policy Icon

Policy Queries
 

Policy Contact Form
For more information on your policy and cover.
Claims Icon

Claims
 

Claims Contact Form
If you need to make a claim under your policy.
media icon

Media
 

Media Contact Form
For media queries and more
information on our press releases.
partnerships icon

Partnerships
 

Sales Contact Form
For sales, partnerships and business opportunities.

Concern or complaint?

We'll strive to put things right.

Read

Mitsui Sumitomo Insurance Company, Limited  Disputes Resolution Process. (For policies purchased from 1 April 2025)

Tower Limited  Disputes Resolution Process.

The Hollard Insurance Company Pty Ltd Disputes Resolution Process.

emergency

Emergency Assistance
+64 9 486 6868

Emergency Medical and Travel Assistance is available 24 hours, 7 days a week.
call

Contact Us
0800 800 048 

Our hours are Monday to Friday 8.30am - 5.00pm