Press & media


Allianz Partners has been awarded two trophies at the Efma-Accenture Innovation in Insurance Awards 2022, in the Product and Service Innovation Category and in the Re-Imagining the Customer Experience Category. These awards have been serving as a catalyst for innovation in the insurance sector since their inception in 2016 and recognise the most innovative projects, initiatives, and ideas in insurance globally. Winners are awarded by their peers, with a rigorous, independent process ensuring the credibility of the awards.


As the world begins to emerge from Covid-19 restrictions, a new, monetary obstacle has arisen, imposing a different restriction on households. According to new research from Allianz Partners, for the first summer edition of the International Vacation Confidence Index, the uncertain economic situation poses the main challenge for travelers this summer. 


Allianz Partners, one of the world’s leading insurance and assistance providers, has today announced a preferred partnership deal which will see it take on the majority of Aetna International’s health insurance portfolio outside the Americas, Thailand, and India. Customers include large multinationals, SMEs and private families. 


Allianz Partners, a leading company in B2B2C insurance and assistance services, has been appointed by Norwegian Air Shuttle as its provider of travel insurance products and services across Europe. Norwegian Air Shuttle’s customers in the Nordics can now purchase travel insurance offered by Allianz Partners together with their flight ticket. The partnership will be rolled out to other European markets in 2022.


Allianz Partners, a world leader in insurance and assistance services, today announced its full year 2021 results with 6.2 billion euros in total revenue and an operating profit of 256 million euros. Allianz Partners’ solid results in 2021 attest to the quality and value of its services and the resilience of the business, following a challenging 2020 due to the Covid-19 pandemic. 2021 marks a return to growth with pre-COVID profitability levels.


The pandemic has led to a rise in the eco-conscious consumer, with a greater appetite for environmentally friendly journeys. As we enter a new-era, travellers are beginning to think about the environmental impact of their journeys and taking more responsibility for their own personal impact on the environmenti. The renewed focus on greener journeys was a key theme emerging from this year’s Allianz Partners’ Global Travel Summit.


Revolut, the global financial super-app with more than 18 million customers worldwide, has appointed Allianz Partners, a leading company in B2B2C insurance and assistance services, as its new global travel insurance services provider. As of April 2022, Allianz Partners will provide its comprehensive travel insurance services to Revolut customers who hold a Premium or Metal Account, initially in 31 markets across The European Economic Area and the UK.


Collinson, a global leader in customer benefits and loyalty, and Allianz Partners, a global leader in travel insurance and assistance services, have joined forces to give Premium and Freemium members of Allyz complimentary access to airport lounges worldwide during flight delays. Thanks to the partnership, Allyz members whose registered flights are delayed by more than 60 minutes or 120 minutes depending on their membership will automatically receive a notification for complimentary access to one of over 1,200 lounges in 500+ airports in over 100 countries. This benefit can be enjoyed by Allyz members and up to five guests.


Allianz Partners, a leading company in B2B2C assistance and insurance solutions, is proud to be the strategic partner of Lynk & Co for their month-to-month car membership and sharing concept in Europe. The partnership came about in collaboration with Marsh, the world’s leading insurance broker and risk advisor, to identify the right insurance solution to ensure an exceptional experience to customers. Having insurance already included in the membership package, provides peace of mind at a transparent cost to customers.


Allianz Partners, a world leader in B2B2C insurance and assistance services, announced two new Board nominations.
Elena Edwards, Chief Markets Officer
Laurent Floquet, Chief Transformation Officer

Allianz Partners has been appointed as Singapore Airlines’ global provider of insurance products and services. Allianz Partners’ full suite of travel insurance offerings will be made available to Singapore Airlines customers in 28 high-growth travel markets between now and 2022. The roll-out begins in Singapore, Switzerland and Germany in December 2021, before expanding further into key Asia Pacific and Global markets in 2022.
Allianz Partners reveals the findings of its first International Vacation Confidence Index, which surveyed 9,000 people across Austria, France, Germany, Italy, Spain, Netherlands, Switzerland, UK and USA. Carried out by OpinionWay, the recent survey finds that a majority of European and American holidaymakers intend to travel this winter, with over half of all respondents in the 9 countries surveyed planning to travel.
Allianz Partners and Uber are today announcing a partnership in which Allianz Partners will provide protection and security for independent drivers and couriers who partner with Uber and Uber Eats in 23 European countries, effective January 1, 2022. 
Bolt, the largest scooter operator in Europe, and Allianz, via its Allianz Partners entity dedicated to assistance and insurance solutions, are extending their collaboration. The new three-year partnership will provide insurance to Bolt electric scooter users across 26 countries in Europe. 
Allianz Partners is the first company to adopt “Amadeus Hey!”, a new set of traveler servicing solution APIs that provide relevant information and services to customers for a more convenient trip. 
With the ambition to continuously develop and implement holistic mobility solutions for the peace of mind of drivers, Allianz Partners further reinforces its roadside assistance expertise by adding a new member to its leadership team. Natacha Bouaziz has joined Allianz Partners as Global Head of Roadside Assistance (RSA), as of July 5th 2021.
AM Best has affirmed the Financial Strength Rating (FSR) of A+ (Superior) and the Long-Term Issuer Credit Ratings (Long-Term ICR) of “aa” (Superior) of Allianz SE and its rated subsidiaries, including AWP P&C, AWP H&L, and Jefferson Insurance Company.  The outlook of these Credit Ratings is stable.
Following its strategic succession planning discussions at its meeting today, the Supervisory Board of Allianz SE announced the following:
Sirma Boshnakova (49), currently the chief executive officer of Allianz Partners, has been appointed as Member of the Board of Management, effective January 1, 2022, pending customary regulatory approvals. Ms. Boshnakova is slated to succeed Sergio Balbinot (63) after his term expires on December 31, 2022. To ensure a seamless transition, she will work closely with Mr. Balbinot and assume portfolio responsibilities from him in the course of 2022, allowing Mr. Balbinot to focus even more on the strategic priorities in the Asia Pacific region in light of the growth potential and importance of that geography for Allianz.
Allianz Partners, a leader in B2B2C assistance and insurance services, debunks some popular myths about the Millennial generation and reveals key insights about their attitudes, expectations and frustrations thanks to its proprietary Customer Lab research.

Responding to a growing demand for digital health services, Allianz Partners first launched the new comprehensive telehealth offering in Europe earlier this year. Supported by a partnership with MyDoc, this integrated virtual health assistant is now available in the following markets: Singapore, Chinese Mainland, Hong Kong, Taiwan, India, Malaysia, Vietnam, Thailand, the Philippines and Australia.
Amit Garg has joined Allianz Partners as Head of Operations for Travel, Assistance and Digital, effective from June 1st 2021. Based in Munich, Amit is responsible for managing the global operations for the Travel, Assistance and Digital business to ensure smooth functioning while improving the productivity and quality of delivery. He reports directly to Lars Rogge, Chief Operating Officer and Board Member of Allianz Partners. 
Allianz Partners, a world leader in B2B2C insurance and assistance services, announced two new Board nominations: Damien Ladous as CEO Travel and Julia Unkel as Chief Financial Officer.
Allianz Partners, a leading company in B2B2C insurance and assistance services, and Cooltra, a European leader in sustainable moped sharing and rental solutions, have entered into an international partnership. Allianz Partners will become the insurance partner for Cooltra´s e-Moped fleet in France, Italy and Spain.
Allianz Partners, a global leader in assistance and insurance solutions, has joined the Corporate Partnership Board of the International Transport Forum (ITF). Allianz Partners and the ITF will work together on mobility innovation and digitalisation.
Allianz Partners, a world leader in insurance and assistance services, has launched a digital platform that accompanies travelers before, during and after a trip, with relevant products and services provided by Allianz Partners as well as other service providers across the travel industry.  
Allianz Partners Australia has today announced the appointment of Christopher (Chris) McHugh as Chief Executive Officer effective 2 August 2021.
What awaits the travel industry as the world reopens? Allianz Partners, a world leader in insurance and assistance services, has looked at customers’ behavior, changes in expectations, and the impact on travel insurance during a Travel Recovery Deep-Dive webinar attended by travel players. 
Allianz X, the digital investment unit of the Allianz Group, is investing into Mobility Trader Holding GmbH, the parent company of heycar, an international digital platform for quality used car sales. Existing investors include Volkswagen, Volkswagen Financial Services, and Daimler Mobility. Allianz Partners, a leading company in B2B2C insurance and assistance services, will become the insurance partner of heycar for the next five years in all existing and future markets. The cooperation will extend the heycar platform with Allianz insurance products and services by seamlessly integrating them into the digital customer journey.
Allianz Partners reinforces its Transformation and Strategy team with a new hire to further accelerate its strategic agenda focused on simplicity. Julia Palte joins Allianz Partners as Global Head of Strategy, effective July 1st 2021.
Indie Campers, one of the largest pan-European motorhome and camper rental companies, joins forces with Allianz Partners as its insurer for private camper sharing in multiple European markets, starting initially in Germany.  Allianz Partners will function as a key insurance partner in light of Indie Campers’ vision to become the world’s number one road trip provider. The insurance cover is automatically integrated in every rental, once the insurance has been launched in that market.
Allianz Partners has launched a new comprehensive telehealth offering to meet the growing demand in digital health services: an integrated virtual health assistant. It is easily accessible on a mobile device or desktop via a conversational platform such as WhatsApp or Telegram and provides customers with immediate and direct access to three core medical services: Symptom Checker, Doctor Chat, and a 24/7 Medical Hotline. 
Allianz Partners, a worldwide leader in roadside assistance and services, has integrated a new electric mobility solution into its roadside assistance operations. The “ev-Move” platform developed by BeNomad will help Allianz Partners meet the needs and usages of the increasingly numerous EV drivers across Europe. In the event of battery failure, ev-Move makes it easy to localize compatible charging stations available near the vehicle. The operator can then send an SMS directly to the customer or the repairman to provide guidance until they reach the charging station.
Allianz Partners, a world leader in B2B2C insurance and assistance, and Swapfiets, the world`s first “bicycle as a service” company, have entered into a partnership to launch a European insurance program covering almost all markets where Swapfiets is currently operating their e-fleet subscription services. This means that subscribers of Swapfiets e-scooters and e-mopeds are covered automatically with Motor Third Party Liability insurance provided by local Allianz entities once the operations start in each of the partnership markets and where such cover is mandatory.
As a provider of emergency medical assistance, Allianz Partners has had to rethink its entire medical operations to overcome the challenges of COVID-19 and continue to support customers in exceptional circumstances. These challenges have included the cancellation of commercial flights, an increase in regulations and travel restrictions, strained local health services, and the requirement for medical teams to quarantine. Its team of over 1,000 highly qualified emergency doctors, nurses and medical coordinators around the world have worked around the clock to ensure that customers and patients are treated in the best conditions, while providing timely physical and mental support especially during stressful quarantine periods.
The World Tourism Organization has welcomed Allianz Partners into its global network of Affiliate Members. With a presence in 75 countries, Allianz Partners will help advance UNWTO’s mission to promote safe, responsible and accessible tourism, with a special focus on travel and mobility protection solutions.
Allianz Partners, a leading company in B2B2C insurance and assistance and a world leader in roadside assistance, reaches a new milestone in information security and secure data processing. The Group’s headquarters in Saint-Ouen (Paris) have obtained the prestigious TISAX (Trusted Information Security Assessment Exchange) certification, a standard defined by the VDA, the German automotive industry association, which guarantees the highest possible level of data protection and know-how against the increasing frequency of cyberattacks.
Allianz Partners, a world leader in B2B2C insurance and assistance, is enhancing its roadside assistance offer for electric vehicle drivers with the ability to locate charging stations fully integrated into its incident management system. Offering the greatest coverage of charging points across Europe, GIREVE provides access to a comprehensive charging equipment database as well as real-time availability of charging spots and remote access to bookings.
The COVID-19 pandemic and its aftermath will very likely have long-term effects on the automotive and mobility industry. In Allianz Partners’ “Reopening the World: Life After COVID-19” Report, remote working is predicted to impact mobility needs and mobility usage patterns, leading to more sharing and flexible mobility as well as to short-term car rental rather than full car ownership.