Travel

“We strive to focus on what matters most to our customers.  By investing our resources in giving consumers the best possible service, we deliver user experiences that set a high bar for our industry. We understand that our partners and their clients count on us to make travel better and we deliver everyday on the promise to help our customers wherever and whenever they may need us." 

Mike Nelson, CEO, Global Travel and Americas

Allianz Travel offers the industry’s largest range of travel-related insurance products including trip cancellation, emergency medical assistance and rental car insurance plans. We partner with over 40 airlines and 100,000 travel agents covering both domestic and international land, air and sea travel. 
 
We reshape how travellers perceive and use travel insurance by going beyond the traditional. Our products combine assistance and technology to support customers 24/7, before, during and after their trip. For example, our digital apps include features ranging from an emergency call button to practical information on the travel destination. 
Our customer-centric solutions continuously leverage upcoming technologies and adapt innovations to the Travel ecosystem. For example, our smart benefits with proactive claims payments means customers no longer need to file claims for delayed journeys. Instead, the system automatically tracks the delay and reimburses the traveller with a fixed payment upon customer log in.
Allianz Travel customer-centric solutions
Partnering with Allianz Travel not only increases customer loyalty through an enhanced customer journey, it also improves efficiency for clients through our fully integrated offerings. Through a single point of contact, we offer product development, marketing, legal, underwriting, claims management and assistance, all under one roof. 

Product portfolio

  • Allianz Travel products

    ·       Travel Insurance (single trip, annual plan)

    ·       Travel delay, trip cancellation and interruption, baggage protection

    ·       Travel protection for flights, rail, cruises, hotels & more

    ·       Rental car damage protection 

    ·       Business and sports equipment protection

    ·       Assistance with lost travel documents including passports

    ·       Digital travel assistance: TravelSmart™ mobile app

    ·       24/7 global assistance hotline

    ·       Online interpretation

    ·       Repatriation and evacuation due to illness

    ·       Medical and hospital assistance & expenses coverage when abroad

    ·       Tele-doctor medical advice

  • Allianz Travel event protection services

    ·       Event ticket protector

    ·       Event registration protector

    ·       Event season, series and session protection

    ·       Lift ticket protector

    ·       Amusement Park season pass

    ·       Exam and Exam Prep course protector

Allianz Travel products

·       Travel Insurance (single trip, annual plan)

·       Travel delay, trip cancellation and interruption, baggage protection

·       Travel protection for flights, rail, cruises, hotels & more

·       Rental car damage protection 

·       Business and sports equipment protection

·       Assistance with lost travel documents including passports

·       Digital travel assistance: TravelSmart™ mobile app

·       24/7 global assistance hotline

·       Online interpretation

·       Repatriation and evacuation due to illness

·       Medical and hospital assistance & expenses coverage when abroad

·       Tele-doctor medical advice

Allianz Travel event protection services

·       Event ticket protector

·       Event registration protector

·       Event season, series and session protection

·       Lift ticket protector

·       Amusement Park season pass

·       Exam and Exam Prep course protector

Testimonials

Testimonial from an Allianz Travel retail customer
Retail customer
"My husband was under Allianz's care in Mexico City for emergency surgery. I want to thank Allianz for all it did. Getting him transported from the cruise ship to Mexico City hospital saved his life and I am truly thankful for that. Also taking care of the medical expenses and sending us an escort to get us home on Sunday was really tremendous. We really appreciate it." 
Testimonial from an Allianz Travel OTA customer
OTA customer 
“It was a rental I was driving and it was very helpful and comforting to know that I was protected on my trip. I was able to enjoy my trip without stressing over the coverage. Thank you, thank you for the peace of mind. I would highly recommend you to all my family and friends. Just continue to keep providing the excellent coverage and you will remain #1.”
Testimonial from an Allianz Travel airline customer
Airline customer
“I cannot express my gratitude enough for Allianz’s [assistance team], the people who have just been wonderful. It was the scariest experience of my life to have my daughter traveling by herself in a foreign country up on a mountain, not breathing, and not knowing what was happening. They called her and reassured her and were kind and nice to me.  They are just wonderful, wonderful people. I am a retired nurse and you don't always see that.”