The Coronavirus COVID-19 was first identified on January 7, 2020. Since that time, its spread across the globe has been rapid and pervasive. On March 11, the WHO (World Health Organization) declared COVID-19 a global pandemic.

A new strain, previously unidentified in humans, Coronavirus COVID-19 causes adverse affects similar to the influenza virus. Common signs of infection include:

  • respiratory symptoms, 
  • shortness of breath and/or difficulty breathing, 
  • fever,
  • cough.

In the most severe cases, it can cause pneumonia, severe acute respiratory syndrome, kidney failure and even death.

Highly contagious, COVID-19 can spread from person to person via small airborn droplets from the nose and mouth when a person coughs or sneezes. These droplets can also land on objects or surfaces, thereby contaminating them. This is why it is extremely important to follow the set of protective measures recommended by the WHO to reduce the risks of infection and further proliferation.

Since the beginning of this outbreak in Wuhan, China to its evolution into a global pandemic, more than hundreds of thousands of cases have been detected globally with deaths in the thousands.

Anne Lepetit, Allianz Partners Chief Medical Officer, has been at the forefront of the Group’s Medical Operations and actions to combat the virus.

She shares some critical information about COVID-19 and how individuals can slow its spread.

Staying safe and connected in these unpredictable times is our priority at Allianz Partners. We believe that sharing our true stories is a way to keep us all together during this coronavirus outbreak. 

Alone in China

A dad and his 3 year's old daughter got stuck in China after being both diagnosed with coronavirus. Discover how Allianz Partners helped this family to overcome this difficult situation.

Discover Allianz Partners medical teams

Our medical teams are 100% dedicated to supporting customers in these challenging times. Discover how we are putting all the efforts and resources into fighting this coronavirus pandemic.

Isolated at Sea

A couple was diagnosed with coronavirus while travelling at sea. Discover how Allianz Partners teams supported them through this exceptional situation.

Allianz Partners - Customer True Stories - Isolated at Sea

Peace of mind, 24/7

Our teleconsultation service provides medical assistance by giving 24/7 conference video access to doctors and nurses, and brings peace of mind to people.

Helping to combat COVID-19

To help fighting coronavirus, we launched an easy-to-use online symptom checker for self-assessment. Through a series of questions, it evaluates the likelihood of COVID-19 infection and provides advice accordingly..

Allianz Partners - True Stories - Symptom checker - Helping to combat COVID-19

Keeping heroes moving

Our frontline workers should have peace of mind when it comes to breakdown by the side of road or at home. To assist them, Allianz Partners Germany, in collaboration with Allianz Germany has launched an initiative which provides free roadside assistance 24/7. 

Allianz Partners - True Stories - Keeping heroes moving

Quarantined in Egypt

A group of 14 passengers got infected with coronavirus while travelling aboard a cruise ship in Egypt. Obligated to stay in the country due to travel restrictions, we ensured they were treated in the best conditions and could go back home to their families as soon as possible.

Allianz Partners - Customer True Stories - Quarantined in Egypt

Varun's Story

It is part of our DNA to put our customers and their well-being first regardless of the situation. Every day, our employees show their dedication goes far beyond the call of duty. Discover Varun's story, a roadside assistance technician from Allianz Partners India.

Allianz Partners - True Stories - Varun's story

Always by your side

In these challenging times, our medical teams will always be there to support our customers. Putting all the efforts and resources to ensure that they are treated in the best conditions, wherever they are, is our main concern. No matter what, we will always be by your side.

Allianz Partners - True Stories - Always by your side

Attentive care in the air

Living abroad can be difficult, overwhelming and very stressful. No matter where they are, providing expatriates with attentive care is our daily priority. And as we all experience different journeys, we want to ensure the assistance we provide is adapted to every customer.

Allianz Partners - True Stories - Attentive care in the air

Meet our Medical Teams

"Stay calm, stay safe, stay healthy, stay positive and take care!"         Meet some of our medical heroes who are dedicating their lives to assist and help our customers. Learn how they adapt during the pandemic, what challenges and motivates them and what they do for fun.

Allianz Partners - True Stories - Meet our Medical Teams

We help, no matter what!

In the face of the Covid-19 pandemic, we stand united across the world to help our customers. We help. We inspire. We reassure. 

We are Allianz Partners.

Allianz Partners is committed to the care, protection and well-being of its customers, partners, providers and employees worldwide. We are taking all the necessary precautionary measures to ensure their health and safety during these challenging and uncertain times.