For all types of travel, we’ve got it covered. Our products have shaped the travel industry and continue to ensure customers continue to travel and attend events with peace of mind, always prepared for the unexpected.
Making Travel
Simple and Safer
What makes us unique
We’ve been working with the travel industry for decades. Our reputation for excellence, and our continuous drive to adapt and innovate means that we’re uniquely equipped to accompany you and your customers with their ever-changing travel needs.
Customer first: we use customer feedback and the latest market data to shape our product development. Customers’ needs are the first and last thing we think about when curating our products.
Expert Worldwide Presence: whether customers need every day customer service or extraordinary emergency help, our multi award-winning teams are here 24/7. Our footprint in over 75 countries.
High-tech, human touch: we’re relentless innovators at our core and back our products with world-class capabilities that are revolutionizing the industry. From intuitive apps to sophisticated analytics, we proudly pioneer tools that securely optimize the way you do business.
Products you can trust
Travel Insurance
Whether travel insurance is required for single trip or annual multi-trip, we cover trip cancellation, lost baggage and flight, rail or hotel cancellation and can even protect against unexpected situations including pandemics. Looking to cover car rental or sports equipment? We’ve got you. Our cover comes with benefits including digital travel assistance, tele-medicine advice, digital claims and a 24/7 hotline. We offer specialist help for medical repatriations, emergencies and hospital assistance. For all eventualities, our robust travel insurance is there to help when it’s needed the most.
Event insurance and Tuition cover
We were the first to provide ticket insurance including sports, concerts and venues and we also offer registration insurance, so that customers don’t miss out even when they have to miss an event. In some markets we also offer tuition insurance (available in some countries only) for peace of mind cover and support.
Partnering with travel industry leaders and innovators
We offer the most comprehensive range of travel and protection services and are going beyond travel insurance, redefining insurance through innovative products that put people and their needs at the core. We pride ourselves in creating products that are smarter, simpler and safer and for our partners, this means trust, security and customer satisfaction. We partner with industry leaders, disrupters and new comers and ensure we put the customer first in any product, service or decision. We support our partners as they grow their business in both revenues and reputation. We believe in enhanced customer experiences and digital tools, but above all we advocate the strength of a human touch and sincere relationships.
◊ Airlines
◊ Cruise lines
◊ Hospitality providers
◊ Online and offline travel agencies
◊ Rail and road travel providers
◊ Rent a car
Innovation in action
Allyz – providing an enriched customer experience
When you’ve got years of travel experience, why not share it? Allyz is our digital platform that gives travellers trusted advice and expertise. It’s not just about travel insurance, but the overall holistic experience and service. It’s a one stop shop with pre-travel advice and inspiration, a simple place to store all travel documents and information on local services and more whilst travelling.
Integrating services with information, it is paving the way for the future of customer travel experiences. It includes useful tools such as a travel wallet, destination itineraries and real-time flight, safety and security information but also added services including instant flight-delay compensation, access to digital health services such as teleadvice and 24/7 assistance.
The ultimate tool for customer peace of mind, it works on a ‘freemium’ membership model with different features according to membership type plus paid services and extras. Allyz is leading the way for the future of travel, enriching the customer experience.
Watch our extraordinary customer support in action
