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Travel

“We strive to focus on what matters most to our customers.  By investing our resources in giving consumers the best possible service, we aim to deliver user experiences that memorable. We understand that our partners and their clients count on us to make travel better and we deliver everyday on the promise to help our customers wherever and whenever they may need us." 

Mike Nelson, CEO, Global Travel and Americas

Allianz Travel offers the industry’s largest range of travel-related insurance products including trip cancellation, emergency medical assistance and rental car insurance plans. We partner with over 40 airlines and 100,000 travel agents covering both domestic and international land, air and sea travel.
 
Our products combine assistance and technology to support customers 24/7, before, during and after their trip. Our digital apps includes useful features for travellers to use prior to departure, during the trip and following their return.
 
From our perspective, customer safety and the ability to go to the assistance of the customer whenever a mishap occurs is the single most important aspect of travel insurance.
Our global network and expertise in providing 24hr Assistance around the world is fundamental to the well-being of travellers. Protecting financial risk is an important factor, but the single most important feature of any travel insurance offer is having the capabilities to help customers when they need it.
Allianz Travel customer-centric solutions
As a travel insurance specialist with the world’s largest Assistance network we are uniquely positioned to provide the support that travellers need. 

Product Portfolio

Travel
Allianz Travel products

·       Travel Insurance (single trip, annual plan)

·       Travel delay, trip cancellation and interruption, baggage protection

·       Travel protection for flights, rail, cruises, hotels & more

·       Rental car damage protection

·       Business and sports equipment protection

·       Assistance with lost travel documents including passports

·       Digital travel assistance: TravelSmart™ mobile app

·       24/7 global assistance hotline

·       Repatriation and evacuation due to illness

·       Medical and hospital assistance & expenses coverage when abroad

·       Tele-doctor medical advice

Testimonials

Retail customer
"My husband was under Allianz's care in Mexico City for emergency surgery. I want to thank Allianz for all it did. Getting him transported from the cruise ship to Mexico City hospital saved his life and I am truly thankful for that. Also taking care of the medical expenses and sending us an escort to get us home on Sunday was really tremendous. We really appreciate it." 
OTA customer
“It was a rental I was driving and it was very helpful and comforting to know that I was protected on my trip. I was able to enjoy my trip without stressing over the coverage. Thank you, thank you for the peace of mind. I would highly recommend you to all my family and friends. Just continue to keep providing the excellent coverage and you will remain #1.”
Airline customer
“I cannot express my gratitude enough for Allianz’s [assistance team], the people who have just been wonderful. It was the scariest experience of my life to have my daughter traveling by herself in a foreign country up on a mountain, not breathing, and not knowing what was happening. They called her and reassured her and were kind and nice to me.  They are just wonderful, wonderful people. I am a retired nurse and you don't always see that.”

Contact details

If your business is interested in learning more about a partnership with Allianz Partners and our products and services, please contact us at:

Tel: +66 (0) 2 305 8512 (Monday - Friday: 8.30 – 17.30 น.)
email: travelinsurance-TH@allianz.com
website: aga24h.allianz-assistance.co.th