We deal with mobility in all areas. Thanks to the collaboration with the Allianz Automotive Group Company, we collaborate internationally with over 40 automotive brands, in more than 30 countries, providing a broad range of products, insurance solutions and personalised assistance, from civil liability to damages cover, and electronic services allowing for vehicle geo-localisation for emergency assistance.
These are supplemented by solutions that can be integrated in a multimodal customer journey, dedicated to car and motorcycle manufacturers or dealers, tyre and/or car accessory manufacturers and distributors, companies operating in the short and long-term rental sector, car sharing, bike sharing, rail transport carriers, and producers of self-driving solutions with a vision expanded to smart cities.
At 4am one morning, the E-call system alarm rang and we received a panicked call from a customer who had been in a car accident. We immediately arranged an ambulance and the traffic police to find the car and take our customer to hospital where his injuries were taken care of.
We remained on the phone with our customer, constantly informing him of what was happening. This kept him calm and reassured him that help was on its way.
We received a call from a customer whose car had swerved off a narrow country road into a ditch. After checking that he was not injured we immediately sent a crane and towing truck to the site, where the car was recovered from the ditch.
It was later that evening that the car was recovered and the customer was driven home.
He told us: ‘Your assistance is truly professional and considerate. I’m really impressed’.