We do this by providing customised products and services, developed in light of new technological and digital evolutions, through an innovative process that considers the entire mobility ecosystem, increasingly influenced by trends of shared mobility, by the evolution of sharing mobility services, and by the general tendency to see mobility as an integrated and multimodal service.
Mobility & Automotive
Committed and passionate, inspired to add value in relationships with our Customers and Business Partners, we offer a broad portfolio of insurance services to a series of players operating in the mobility ecosystem.
We deal with mobility in all areas. Thanks to the collaboration with the Allianz Automotive Group Company, we collaborate internationally with over 40 automotive brands, in more than 30 countries, providing a broad range of products, insurance solutions and personalised assistance, from civil liability to damages cover, and electronic services allowing for vehicle geo-localisation for emergency assistance.
These are supplemented by solutions that can be integrated in a multimodal customer journey, dedicated to car and motorcycle manufacturers or dealers, tyre and/or car accessory manufacturers and distributors, companies operating in the short and long-term rental sector, car sharing, bike sharing, rail transport carriers, and producers of self-driving solutions with a vision expanded to smart cities.
Thanks to the Automotive Innovation Center, we aim to grasp all opportunities on offer, developing, together with our Partners, the most advanced solutions for future mobility.
Our products
Through a broad range of customised products, we offer insurance solutions in various areas of assistance.
- 24-hour Roadside Assistance in all European countries and "green card" in the event of an accident, breakdown, fire or theft
- Digital Roadside Assistance, geo-localised assistance via tow truck tracking
- Repair on the Spot, through in situ repairs where the vehicle is located
- Phone Fix, with video call assistance
- Replacement car
- Vehicle maintenance service
- Vehicle return and transportation
- E-Call, through a device that automatically calls the 112 emergency number in the event of an incident, sending a series of useful information to the emergency services (accident location, vehicle type, fuel used or number of passengers)
- B-Call Service which, through a device fitted in the car equipped with GPS and integrated SIM card, in the event of a vehicle fault, facilitates the request for a tow truck simply by clicking the dedicated button
- Usage-based insurance, allowing you to pay when you drive and when you need it, providing 24 hour assistance in all European countries and "green card" in the event of an accident, breakdown, fire or theft
MyMobility: Instant and temporary policy to protect all movements via private, public and shared vehicles, with customisable modular cover covering the individual, his/her property, relatives and home whilst travelling, irrespective of the type of vehicle used (owned or rented/shared, as driver or passenger) www.allianz-assistance.it
- Car and motorcycle civil liability for third party damages and insurance assistance (Motor TPL (third party liability insurance) and MOD (motor third party liability insurance)
- Guarantee in the event of vehicle loss or theft with an insured maximum ceiling not sufficient to repay the loss (Guaranteed asset protection insurance (GAP)
- Protection in the event that it is not possible to repay the loan, covering the gap between the actual value of the car and the amount of the loan still to be paid (Payment Protection Insurance (PPI)
Testimonianze
Telematics E-call
At 4am one morning, the E-call system alarm rang and we received a panicked call from a customer who had been in a car accident. We immediately arranged an ambulance and the traffic police to find the car and take our customer to hospital where his injuries were taken care of.
We remained on the phone with our customer, constantly informing him of what was happening. This kept him calm and reassured him that help was on its way.
Roadside Assistance
We received a call from a customer whose car had swerved off a narrow country road into a ditch. After checking that he was not injured we immediately sent a crane and towing truck to the site, where the car was recovered from the ditch.
It was later that evening that the car was recovered and the customer was driven home.
He told us: ‘Your assistance is truly professional and considerate. I’m really impressed’.
Contacts
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