Through the commercial brand Allianz Global Assistance, at Allianz Partners we do this by taking care of both individuals and their “belongings”, thanks to the offer of home services, which may involve emergency interventions in the event of domestic incidents, a fault with the electrical system, a cracked water pipe, loss of the mobile telephone, a fault with a household appliance not under guarantee, theft of the credit card or attempted forcing of the door lock; these are just some examples of our interventions.

Thanks to the use of new devices and new technologies which are increasingly transforming our houses into super-smart homes, the Operations Centre, open 24 hours a day, 7 days a week, can be contacted directly to assign tradesmen or specialist assistance centres able to resolve the various problems quickly, whether small or large.

In the Cyber Risk sector we offer assistance solutions and cover for Cyberbullying, fraud in online purchases (e-commerce), digital reputation protection (e-reputation), legal protection and data recovery.

We offer customised solutions offered via different methods: individual, collective, whitelabel, integrated, re-insurance.
Allianz Automotive core products
  • HOME ASSISTANCE: emergency intervention by dedicated tradesmen who plan the intervention or within 3 hours from the event
  • FOLLOW YOU - HOME: a form of home assistance connected to the individual, providing the assistance service even not at your own house but where you are located during the event
  • REPAIR IN KIND: home repairs with turnkey solution
  • SMART HOME: assistance at home using IoT devices that activate the operations centre automatically
  • MULTI-APPLIANCE PROTECTION: protection for all household appliances in the event of sudden breakdown or malfunctioning (on the spot refund or repair)
  • MULTIMEDIA: coverage of the family's mobile devices against damage and theft
  • CONNECTED PET INSURANCE: refund of emergency veterinary costs, telephone veterinary consultation and search for pet grooming centres
  • CONCIERGE SERVICES: domestic help, babysitters, home shopping, pet sitters, car management
Allianz Automotive financial protection products
  • MOBILE DEVICE INSURANCE: protection of smartphones and tablets against any accidental damage, theft or fraudulent use of the SIM card, with possibility of repair and/or immediate replacement of the telephone
  • DIGITAL RISK: assistance and cover for Cyberbullying,  Fraud on e-commerce websites for online purchases, digital reputation protection (e-reputation), legal protection and data recovery
  • HOME SERVICES FOR PERSONAL CARE: physiotherapist, podiatrist, masseur, beautician, hairdresser
  • HOME HEALTHCARE AND PRE/POST HOSPITALISATION TRANSPORT: sending of caregivers, nurses, general practitioners, with home electrocardiograms and blood tests, home ultrasound and radiography, delivery of medical reports and/or medicines
  • PRE/POST OPERATIVE MEDICAL TRANSPORT: transport from a medical centre to another medical or rehabilitation centre pre/post operation (taxi, ambulance, with chaperone